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Travellink

Travellink

www.travellink.com
What is your customer experience with Travellink?

Travellink Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Travellink has a 1.4 star rating from 54 reviews, 7% would recommend, consumers mostly dissatisfied.

Key Takeaways for Future Customers

  • Check Travellink reviews before booking; low overall satisfaction reported.
  • Be prepared for hard-to-find contact info and slow customer service response.
  • Watch for forced membership prompts at booking and issues with auto-checkin confirmation.

Negative Feedback / Risk Areas

  • Frequent customer complaints about refunds and cancellation policy failures.
  • Reports of billing surprises, extra service charges, and lost or missing tickets.
  • Many reviews cite poor customer service and difficulty reaching support.

Positive Feedback

A few customers note fast service or a polite agent in isolated interactions.

View full overview ›

Media from reviews

Travellink - Cheaters and bad customer service
Travellink - The Qatarairways did not pass me to travel from Baghdad to HelsinkiTravellink - Fauls boadingpassTravellink - Not happyTravellink - Not happy - Image 2Vores fly fra Montenegro til København blev aflyst den 1 marts. Travellink har ikke givet...Vores fly fra Montenegro til København blev aflyst den 1 marts. Travellink har... - Image 2
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Show reviews that mention
flight customer service travel link money agency confirmation email touch airport
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Toni K Evz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Helsinki, Uusimaa

Cheaters and bad customer service

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Travellink - Cheaters and bad customer service
Updated by user Jun 02, 2026

If I want to filed legal case, I must travel to [GEOGRAPHIC_DATA] to do it. So Before I have some trip to [GEOGRAPHIC_DATA], Only way is to push Travellink customer service and give feedbacks to warn others.5 month now I have listen promises and lies.

Original review May 14, 2026

All iclusive ordered to [GEOGRAPHIC_DATA]. Travellink did start accomodation one night too early.

Immediately (before trip) asked to fix

Lied, that [PERSON_NAME] refuse to change reservation, but hotel actually did contact to travellink and asked them to do it. Now 4 month promises and *** This company see.s to steal what they can.

Company linked to expedia and e dreams. All was involved in discussion

Loss:
$2000
Cons:
  • Cheaters

User's recommendation: Dont be a customer or prepare for cheating

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Anonymous
map-marker Kuopio, North Savo

Travelling poor service

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To be able to book a flight, a forced membership in their customer programme needed. Their phone service is an AI tape with request to call later "in a few days".

User's recommendation: Search another travel site.

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Breyanna Gcq
map-marker Oslo, Oslo County

Please locate my booking using the payment details and attach it to my account.”

I purchased a ticket without an account. The email was hidden during purchase and I did not receive a confirmation email. I can provide payment details

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Dan Cosmin A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Flight

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*** agency,,not help, beacouse i speach with Airlines for my flight,,Airlines tell me to contact agency,,but nothing

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Dan Cosmin A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Flight canceled for operation causes

I spoke with Airlines about a refund, but they told me to contact the agency where I bought the ticket for a refund. However, the agency didn't do anything. Flight 39D9LBNO.

Loss:
$200

Preferred solution: Full refund

View full review
Anonymous
map-marker Issy-Les-Moulineaux, Ile-De-France

Send my the doc , I asked you

Can you send me my flight bill?

I am not interesting by your company.

for me it is not very honest.

Can you call me?

00336********

User's recommendation: Found another travel company!

View full review
Ioan N Krk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

KLAGREE

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AI Highlights
  • They canceled my car reservation after I paid.
  • I was left stranded at the end of Europe with my luggage.
  • All phone lines are unavailable.

Vă bateți joc de oameni, *** mi-ați anulat rezervarea pentru mașina odată ce v-am plătit, m-ați lăsat în capătul Europei pe drumuri, cu bagajele. Care este motivul?

Nu vă e rușine? Toate telefoanele vă sunt închise, *** să luăm contact cu voi?

Loss:
$1290

Preferred solution: Full refund

User's recommendation: Nu închiriați mașini cu ei vă iau bani și vă lasă în drum fără nici o explicatie

View full review
Anonymous

Not so easy to get in contact with you

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Can not come in touch with you so easy.

It tacke too long time and have to wait long.

No one rell about wich time the telefon opening time is? Otherwise the personal are grate

View full review
Tahesha See

No help

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AI Highlights
  • They didn't help me contact Ryanair to check in.
  • I had to check in at the airport and paid 440 PLN; digital help was unhelpful.

They should have helped me to get in touch with Ryanair so I could check in. Now I had to check in at the airport and pay 440PLN, it is not ok.

They just helped me to go through digitaly, which I already had done, and I told them it did not work. So in fact I did not get any help.

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Aniayah Zwk

"Please hold"

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AI Highlights
  • Charges claimed to be from property; not true.
  • Support repeated and kept me on hold.
  • I asked for an email with topics; none received after 24 hours.

No help at all. In my confirmation email from Travellink it is stated:"We have included all charges provided to us by the property." They're not.

The custumer services just repeated itself over and over again. Put me on hold several times, one time for over 9 minutes.

I requested an email from them with the topics I brought to them. 24h later I still have not recieved one.

View full review
Anonymous
map-marker Uppsala, Uppsala County

Check in problem

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I could not check in online, but they did not help help me, I had to check in at the airport and pay 440 PLN, I want that money back.

View full review
Anonymous

Name on the boarding card

You have to learn.

Name in the passport Inga Anita Christina Svensson

Name on my boarding card, Anita Svensson

As a Im flying inside Schengen I dont need all name.

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Ioan N Krk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Klage

Am rezervat o mașină, am achitat suma stabilită și, după ce am plătit, mi-au luat bani și au anulat rezervarea fără nici o explicație.

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Travel Agencies Expert Talks

How to Travel Safely During the Pandemic

How to Travel Safely During the Pandemic

Top travel tips during the Covid-19 shared by a travel journalist: 1. Research the destination; 2. Check safety measures; 3. Check the airline’s policies; 4. Download the airline’s app; 5. Double check your reservation; 6. Build flexibility into your travel plan. In this interview with a travel expert you can learn how to travel safely, how to book online, how to refund a canceled trip.

Read full article
Latifah Al-Hazza
Latifah Al-Hazza

Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.

Anonymous
map-marker Derby, Derby

Poor customer service. Failing to return my deposit after the Agency cancelled my flight

AI Highlights
  • Booked Ghana flight via Travel Link; paid 100 pounds.
  • Flight canceled; inconvenient alternative offered.
  • Agency-restricted voucher; I want a refund.

I booked a flight to Ghana via Travel link. After paying the initial deposit of 100 pounds, they contacted me to say the flight is cancelled on the date I want to travel

They offered me a different flight on the date which is not convenient for me to travel.

The fare was more expensive than what they quoted.

I was so upset so I had to buy another ticket.

I requested my deposit of 100 pounds but the offered my a voucher which is restricted to only their agency. Which means I cant travel freely with any other Agent

I have been chasing travel link for my money but they keep telling me stories.

I spoke to the senior manager, and he only apologised and he said I can use the voucher to travel with them in future.

I want travel link to refund my money to me since they couldnt deliver the service

User's recommendation: Please never ever book a flight with Travel link. Their service is extremely poor and you are at risk of loosing your money

View full review
Karina M Jqj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missnöjd med hotell rum

AI Highlights
  • The Windsor booking did not match what was shown.
  • The room was dirty and unmade, with cigarette butts on the floor; this is fraud.

Min bokning av hotell Windsor i selema var inte det jag såg bokade p å er sida rummet var smutsigt slitet det låg sigarettfimpar på golvet sängarna var obäddad fick boka ett nytt hotell Jag anser att detta är ett bedrägeri golvet smutsigt jag anser att detta är bedrägeri tyvärr glömde jag att ta foto på det

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Karina M Jqj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missnöjd med hotell rum

Det var inte samma rum som jag såg när jag bokade på momondo rummet var slitet det var två sängar som var obäddad golvet jag anser att detta är ett bedrägeri

View full review

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